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FlexAble Business Solutions is your trusted partner for premium IT consultancy and managed services. We specialize in custom-tailored solutions designed specifically for small and medium-sized businesses in Singapore and throughout Southeast Asia. Reach out to us today for a no-obligation review of your IT needs.

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Technology, SaaS Services

The Top 5 Enterprise Service Management Tools to Woo Your Boss and Delight Your Customers

Patrick Kittle • Dec 22, 2023

What is Enterprise Service Management? Enterprise Service Management, or ESM for short, is exactly what it says, managing service delivery at an enterprise level. Originating from ITIL principles, specifically around the IT Service Management space, ITSM has evolved over recent years into what is now known as ESM, to include other areas of...

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